Return & Refund Policy

Our return policy lasts 10 days.
Post 10 days of your delivered order, we cannot offer you a refund or exchange.
A handling charge of Rs. 100/- will be applicable for all return orders. Please place an exchange order to avoid the same.
To be eligible for a return, your item must be unused and in the same condition that you received it with original packaging.
Wrong product handover in return: In case you return a wrong/different product to the warehouse, the seller will not be liable.
To return a product you must first apply for return on the website instead of directly shipping it to the warehouse. The company will not be liable to bear any loss in such circumstances.
Refunds (if applicable) Once your return is received and inspected, we will call and inform you of the approval or rejection of your refund.
If it is approved, then your refund will be processed and credited to your Athflex Store Credit / Source of payment / Bank account within 7-10 working days.
Sale products are applicable for exchange if the required product size/colour is available
Exchange (if applicable) We only replace items if they are defective/damaged /size doesn't fit well. If you need to exchange it for the same item,
Place an exchange request directly through our return/exchange portal on our website.
There is no additional charge for exchange orders
Shipping cost for returned items will be deducted from your refund.
Depending on where you live, the time may vary for your exchanged product to reach you.
If your Pin code is not in the serviceable area i.e. if our delivery agents are unable to come for pick-up, the customer has to self-ship the product. The shipping charge will be refunded only if the customer provides the Docket Slip.

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