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  • Return & Exchange policy.
  1. SALE TAG ORDERS ARE NOT ELIGIBLE FOR ANY RETURN OR EXCHANGE.
  2. Exchange would be applicable but for exchange handling charge of Rs.100 would be applicable.
  3. Please note that returns would be applicable if the product is delivered as damaged, wrong product or in wrong size.
  4. Please note, Our return or exchange policy lasts for 7 days from the date the order is delivered.
  5. Post 7 days from the date the order is delivered returns & exchange won't be applicable.
  6. Products below INR 699/- would not be applicable for returns or exchange policy.
  7. Please note that, A handling charge of Rs.120/- will be applicable for all return orders. Please place an exchange order to avoid the same.
  8. To be eligible for a return, your item must be unused & tags should be intact that you received it with original packaging. If product is used or tags are detached that particular product would not be applicable for returns or exchange.
  9. Please note, Wrong product handover in return: In case you return any wrong or different product and once the product reaches our warehouse and if it's fails the quality check, the seller will not be liable.
  10. To return a product you must first apply for return on the website instead of directly shipping it to the warehouse. The company will not be liable to bear any loss in such circumstances.
  11. Please note, Once the product is picked from your doorstep it takes 5-7 working days for the product to reach our warehouse. Once your return is received and inspected, we will call and inform you of the approval or rejection of your refund.
  12. If it is approved, then your refund will be processed and credited to your Athflex Store Credit / Source of payment / Bank account within 7-10 working days.
  13. Please note that if the order is placed via COD and if any of the customer is willing to return the order please ensure that the refund will not be processed to bank account, for every COD order the refund will be transferred into store credits itself where you can avail this benefit for placing your next order.
  14. Please note that the products which are ordered in sale will not be available for returns or exchange.
  15. Shipping cost for returned items will be deducted from your refund.
  16. If your Pin code is not in the serviceable area i.e. if our delivery agents are unable to come for pick-up, the customer has to self-ship the product. The shipping charge will be refunded only if the customer provides the Docket Slip.
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FREE SHIPPING

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Contact Us

Contact Us

Need to contact us? Just send us a Hi on (+91-7069-31-9266) or e-mail at info@athflex.com